Shipping Policy


Shipping

Free standard domestic shipping to the U.S. Delivery for all orders is an estimated 5-8 business days from the time of processing.

Domestic Shipping Options

Rates are available & accessible during checkout. Orders Monday-Friday before 2 pm EST (1pm CST) should ship the same day. Orders placed after the cut-off time should ship the next business day. Orders placed over the weekend will be shipped the following Monday. You'll get a shipment notification with a tracking number as soon as your package ships.

IMPORTANT: 2-Day shipping and Overnight orders placed after the cut-off time on a Friday will not ship out until the following Monday. If you place an overnight or 2-Day order on Saturday or Sunday it will be processed on the following Monday.

Due to the increased order volume and the impact of COVID-19, it may take longer than usual to fill & ship your order. We are working to get orders out as quickly as possible and appreciate your patience. 

International Shipping Options

All international shipping services & rates are provided via FedEx during checkout. Please note, while international shipping costs are included & paid for with the order - duties, taxes & any applicable customs fees ARE NOT INCLUDED IN THE ORDER TOTAL, and will be the sole responsibility of the customer upon delivery.

Order Processing

Orders are normally processed & shipped within 5-8 days from the time they are placed, pending availability and credit card verification.

Order Receipt & Tracking

Upon processing, order confirmation and shipping details are emailed to customers for tracking purposes. Once your order leaves our warehouse, it is the customer’s responsibility to track their order. Any issues with delivery, the customer should contact the carrier to inquire about delivery status. If your package shows delivered but you did not receive, you should contact the delivery carrier with assistance in locating your package or file a claim. PerioSciences is not responsible for packages lost in transit.  

Refusal of Delivery

If delivery of any order is refused at the shipping address, the order will be returned to PerioSciences, LLC, and the customer will be refunded for the cost of merchandise & tax, less shipping costs.